Do I need a referral to book an appointment?
Yes. Please bring a referral letter from your GP, doctor or physiotherapist to your first appointment. A valid referral is also required for Medicare rebates on specialist consultations.
What should I bring to my first appointment?
Please bring your referral letter, photo ID, Medicare, DVA or Pension card, private hospital insurance details, a list of your current medications and allergies, copies of any pathology reports and details of prior imaging such as X-rays, MRI or CT scans (including the location and patient ID). If your injury is work related, please also bring a letter from your employer along with your current claim and approval from your case manager.
When should I arrive for my appointment?
Please arrive 15 minutes before your allocated appointment time so you can complete some initial paperwork before seeing the doctor.
What happens at my first visit?
You’ll be greeted at reception and then seen by the doctor, who will take a detailed medical history covering your general health, medications, current symptoms, previous problems, family history, lifestyle and risk factors. This is usually followed by a physical examination and a review of any previous diagnostic imaging.
Do I need to bring my old scans and X-rays?
Yes, please. Details of any prior imaging, including where it was done and your patient ID, help the doctor assess your condition accurately and may avoid the need to repeat tests unnecessarily.
What should I wear to my appointment?
Comfortable, loose fitting clothing is recommended, as the doctor may need to perform a clinical examination. Being relaxed helps too, so take slow deep breaths during the examination.
Will I need more tests or scans?
Possibly. In some cases further diagnostic imaging or testing is required to confirm a precise diagnosis before a treatment plan can be recommended.
My injury happened at work. What do I need to do?
Let us know when booking that your problem is work related. You’ll need to bring a letter from your employer as well as a current WorkCover claim and approval from your case manager.
Does everyone need surgery?
No. Surgery is only one of several treatment options. The doctor will discuss whether you’re a candidate for various treatments, whether surgery would be effective in your case and the associated risks, complications and expected outcomes so you can make an informed decision.
What questions should I ask my doctor?
We encourage you to prepare a list of questions before your visit, as it’s easy to forget things once you’re in the appointment. Useful questions include: What is the full diagnostic process? What treatment options am I a candidate for? Is surgery effective for my condition? What are the risks and complications? What can I expect after treatment and what is the postoperative care plan?
Why is it important to be honest about my medical history?
Complete and honest information about your health, medications, allergies and family history gives the doctor everything needed to properly assess and treat your condition safely.